At Berwyn and Lynch Insurance Group, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services — whether online, over the phone, or in person.

1. Information We Collect

We may collect the following types of information to provide and improve our insurance services:

Personal Information:

  • Full name, address, phone number, email address
  • Date of birth, gender, marital status
  • Social Security number (if required by law)
  • Employment and income details

Health and Medical Information (for underwriting purposes):

  • Medical history or records (only when required for specific policies)

Payment Information:

  • Bank account or credit/debit card details
  • Billing and transaction history

Technical Information:

  • IP address, browser type, device data, and cookies (when using our website)

2. How We Use Your Information

We use your personal data to:

  • Process insurance applications and claims
  • Communicate policy updates or billing reminders
  • Verify your identity and prevent fraud
  • Personalize your experience and improve our services
  • Comply with legal or regulatory requirements

3. Information Sharing and Disclosure

We do not sell your personal information.
We may share data only in the following situations:

  • With authorized third-party service providers (for payment processing, underwriting, or customer support)
  • With government or regulatory authorities (when required by law)
  • With your consent (for specific purposes, such as policy transfers or referrals)

All partners and service providers are bound by confidentiality agreements to protect your data.

4. Data Security

We implement strict security measures to protect your information, including:

  • Encrypted databases and secure servers
  • Restricted employee access to sensitive data
  • Regular audits and compliance reviews

However, no digital transmission can be guaranteed 100% secure. We encourage you to take precautions when sharing personal information online.

5. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Track website performance
  • Remember your preferences

You can adjust cookie settings in your browser at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and review your personal information
  • Request corrections or updates
  • Withdraw consent or request deletion of data (subject to legal obligations)

To exercise these rights, contact us using the information below.

7. Retention of Information

We retain your personal information only as long as necessary to:

  • Fulfill the purposes stated in this policy
  • Comply with applicable laws and regulations
  • Resolve disputes and enforce agreements

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated “Effective Date.”